What you may be owed
A delay of 12 h 11 min: you can ask for a refund.
AA489 is 12 h 11 min late leaving Chicago. Under US DOT rules (14 CFR 260), if the delay is significant (3 hours or more on a domestic flight, 6 hours or more on an international one) and you decline the flight, the airline must refund your ticket to the original form of payment.
US law sets no cash compensation for a delay. Meals, hotels and rebooking are up to the airline's own policy.
General information, not legal advice. Rules depend on the airline, the route and the cause, so check the regulator's page before you claim. Bands from: 14 CFR part 260 (US DOT).
3 h+
is the line to look for. AA489 is 12 h 11 min late leaving Chicago.
- Ask for the refund before you take another flight
- Keep your boarding pass and the airline's messages
The claim letter, written for your flight, is in Pushback.