What you may be owed
A delay of 3 h 21 min: you may be owed compensation.
QR2275 is 3 h 21 min late leaving Toronto. Under Canada's Air Passenger Protection Regulations, a large airline owes CA$400 if you arrive 3 to 6 hours late, CA$700 for 6 to 9 hours and CA$1,000 for 9 hours or more; a small airline CA$125, CA$250 or CA$500. Nothing is owed when the cause was outside the airline's control or needed for safety.
It is your arrival time that counts, not the departure time.
General information, not legal advice. Rules depend on the airline, the route and the cause, so check the regulator's page before you claim. Bands from: Air Passenger Protection Regulations (SOR/2019-150).
3 h+
is the line to look for. QR2275 is 3 h 21 min late leaving Toronto.
- Claim in writing and keep the airline's messages
- Ask within one year of the delay
The claim letter, written for your flight, is in Pushback.